In-Office Front Desk Admin — Customer Care Pro

Mindful Therapy Group; BLOOMINGTON (MN); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

PTO

Paid holidays

401k matching

Life insurance

Professional development

Job summary

Mindful Therapy Group in Bloomington, MN seeks a full-time, in-office Front Desk Administrator. You will deliver exceptional customer service, greet clients, manage the front desk, and schedule appointments while supporting providers with admin tasks.

We offer strong benefits and professional development as you contribute to a growing practice, with shifts Mon-Fri and some Saturdays. Start your career in a fast-paced environment focused on mental health services.

Qualifications

• Strong work ethic and ownership of your role.
• Ability to multi-task and prioritize.
• Willingness to handle uncomfortable situations with clients and coworkers.
• Motivation to receive feedback and grow.
• Flexible schedule: Mon-Fri 7:00am-8:00pm and Saturdays 8:00am-4:00pm.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email.
• Creating a warm and welcoming atmosphere for clients.
• Managing the front desk and helping clients prepare for visits.
• Scheduling client appointments.
• Supporting mental health providers with administrative requests.
• Client insurance benefits verification.

Skills

Customer service

Phone etiquette

Multitasking

Communication

Ownership

Tools

Scheduling software

Microsoft Office

Job description

Mindful Therapy Group in Bloomington, MN seeks a full-time, in-office Front Desk Administrator. You will deliver exceptional customer service, greet clients, manage the front desk, and schedule appointments while supporting providers with admin tasks.

We offer strong benefits and professional development as you contribute to a growing practice, with shifts Mon-Fri and some Saturdays. Start your career in a fast-paced environment focused on mental health services.