In-Office CSR & Referral Specialist

WesBanco; Elizabethtown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Elizabethtown, KY is seeking a Customer Service Representative (CSR) to help foster a positive work environment and deliver accurate, courteous service. In this 100% in-office role, you will process transactions, uphold bank policies, and support customers with accounts and referrals at the West Dixie Banking Center.

As the first point of contact, you will balance the cash drawer, follow security procedures, and work with team members to meet referral goals while maintaining

Qualifications

• Minimum high school diploma or GED required.
• Prior cash handling or sales experience preferred.
• Ability to read, write, and communicate clearly with customers.

Responsibilities

• Accepts and accurately processes financial transactions.
• Balances cash drawer and follows cash handling procedures.
• Maintains confidentiality of customer information and bank processes.
• Answers customer questions and helps with referrals and account needs.
• Supports banking center team to meet service and referral goals.

Skills

Customer service

Cash handling

Sales

Communication

Teamwork

Education

High School Diploma or GED

Job description

WesBanco in Elizabethtown, KY is seeking a Customer Service Representative (CSR) to help foster a positive work environment and deliver accurate, courteous service. In this 100% in-office role, you will process transactions, uphold bank policies, and support customers with accounts and referrals at the West Dixie Banking Center.

As the first point of contact, you will balance the cash drawer, follow security procedures, and work with team members to meet referral goals while maintaining