In-Office Banking CSR: Transactions, Referrals & Service

WesBanco; Frankfort (KY); On-site; USD 35,000 - 42,000; Full time

Job summary

WesBanco in Frankfort, KY seeks a Customer Service Representative to provide excellent service, handle transactions, and support banking center operations. This 100% in-office role places you at Franklin Square Banking Center with a focus on accuracy and security.

As the first point of contact, you will identify referral opportunities, process deposits and withdrawals, balance cash drawers, and uphold bank policies and confidentiality while contributing to a positive team environment.

Qualifications

• Ability to read and write simple correspondence and follow instructions.
• Strong customer service skills and professional demeanor.
• Ability to manage multiple tasks with accuracy and attention to detail.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Maintains a cash drawer with proper balancing and cash handling procedures.
• Operates within security and audit procedures and protects confidentiality.

Skills

Customer Service

Cash Handling

Referral Opportunities

Security Awareness

Education

High School Diploma or GED

Job description

WesBanco in Frankfort, KY seeks a Customer Service Representative to provide excellent service, handle transactions, and support banking center operations. This 100% in-office role places you at Franklin Square Banking Center with a focus on accuracy and security.

As the first point of contact, you will identify referral opportunities, process deposits and withdrawals, balance cash drawers, and uphold bank policies and confidentiality while contributing to a positive team environment.