Banking Center CSR — Customer Care & Referrals

WesBanco, Inc.; Frankfort (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco, Inc. in Frankfort, Kentucky is seeking a Customer Service Representative to greet customers, process transactions, and promote banking products.

The role is full-time and located 100% in-office at the Franklin Square Banking Center, with a focus on accurate cash handling and delivering excellent service. You will build relationships, identify referral opportunities, and support branch goals by providing friendly, professional assistance and handling daily banking transactions in a

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of cash handling, sales or customer service experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Accept and accurately process all financial service transactions.
• Provide excellent customer service as the initial contact for customers.
• Identify referral opportunities and promote banking products and services.
• Maintain cash drawer balance and adhere to security procedures.
• Assist in meeting branch goals and ensuring customer satisfaction.

Skills

Cash handling

Sales

Customer service

Communication

Education

High School Diploma or GED

Tools

POS systems

Job description

WesBanco, Inc. in Frankfort, Kentucky is seeking a Customer Service Representative to greet customers, process transactions, and promote banking products.

The role is full-time and located 100% in-office at the Franklin Square Banking Center, with a focus on accurate cash handling and delivering excellent service. You will build relationships, identify referral opportunities, and support branch goals by providing friendly, professional assistance and handling daily banking transactions in a