In-Office Banking CSR & Referrals Specialist

WesBanco; Delphos (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Delphos, OH is seeking a Customer Service Representative to welcome customers and process transactions accurately while upholding the bank's policies. The CSR serves as the first point of contact, delivering friendly service and identifying referral opportunities to support the bank's goals.

The role emphasizes cash handling, balance accuracy, security procedures, and teamwork to meet customer needs and maintain a trusted local banking experience for the community.

Qualifications

• High School Diploma or GED required.
• 1 year of cash handling, sales or customer service experience preferred.
• Ability to read and write simple correspondence.

Responsibilities

• Accepts and processes financial service transactions.
• Balances cash drawer and follows cash handling procedures.
• Maintains security and audit procedures.
• Identify and refer opportunities to appropriate bank lines of business.

Skills

Excellent customer service

Perform transactions

Operational and security proficiency

Identify referral opportunities

Education

High School Diploma or GED

Job description

WesBanco in Delphos, OH is seeking a Customer Service Representative to welcome customers and process transactions accurately while upholding the bank's policies. The CSR serves as the first point of contact, delivering friendly service and identifying referral opportunities to support the bank's goals.

The role emphasizes cash handling, balance accuracy, security procedures, and teamwork to meet customer needs and maintain a trusted local banking experience for the community.