In-Office CSR & Banking Center Floater

WesBanco; Fairlawn (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

WesBanco in Fairlawn, OH is seeking a Customer Service Representative to provide excellent service and accurate transaction processing at our in-office locations. The CSR will also float to Belden, Medina, and Tallmadge offices as needed to support banking center operations.

The role emphasizes handling transactions, maintaining cash drawer integrity, and identifying referral opportunities while protecting customer information and following security procedures.

Qualifications

• Excellent customer service and cash handling abilities.
• Ability to process financial transactions accurately.
• Maintain security and audit procedures as required.
• Identify referral opportunities and support banking center goals.

Responsibilities

• Accept and accurately process all financial service transactions.
• Balance cash drawer and follow cash handling procedures.
• Protect confidentiality of employee and customer information.
• Answer calls and support banking center needs to meet customer service goals.
• Develop knowledge of bank products and services to assist customers.

Skills

Customer Service

Transaction Processing

Cash Handling

Referral Opportunities

Security Procedures

Teamwork

Education

High School Diploma or GED

Job description

WesBanco in Fairlawn, OH is seeking a Customer Service Representative to provide excellent service and accurate transaction processing at our in-office locations. The CSR will also float to Belden, Medina, and Tallmadge offices as needed to support banking center operations.

The role emphasizes handling transactions, maintaining cash drawer integrity, and identifying referral opportunities while protecting customer information and following security procedures.