In-Office CSR: Multisite Float & Growth Path

WesBanco Bank, Inc.; Defiance (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

WesBanco Bank, Inc. is seeking a Customer Service Representative 1 Float in Defiance, OH. The role involves handling customer transactions, promoting bank products, and supporting sales at the Defiance market and nearby offices.

You will work 100% in-office across the Defiance area and related branches. Qualified candidates have a high school diploma or GED and at least one year of cash handling or customer service experience.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of cash handling or customer service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions according to bank policies.
• Acts as the initial contact for new and existing customers, providing excellent service while identifying referral opportunities and performing account transactions.
• Determines the appropriate individual/line of business to handle referral opportunities and more complex customer service issues.
• Completes outbound customer calls as needed to support sales and service needs of the Banking Center.
• Develops and maintains working knowledge of the bank's products and services.

Skills

Cash handling

Customer service

Education

High School Diploma or GED

Job description

WesBanco Bank, Inc. is seeking a Customer Service Representative 1 Float in Defiance, OH. The role involves handling customer transactions, promoting bank products, and supporting sales at the Defiance market and nearby offices.

You will work 100% in-office across the Defiance area and related branches. Qualified candidates have a high school diploma or GED and at least one year of cash handling or customer service experience.