In-Office CSR & Teller — PTO, Holidays & Benefits

WesBanco; Marion (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off + holidays

Job summary

WesBanco is seeking a Customer Service Representative (CSR) for an in-office role at our Marion, OH Banking Center. The CSR will process transactions, provide exceptional customer service, and identify referral opportunities.

This position requires balancing cash drawers and adhering to security procedures while upholding WesBanco's mission and standards. The successful candidate will maintain product knowledge, assist customers with transactions, and support the Banking Center team in

Qualifications

• Excellent customer service and accurate transaction processing.
• Cash handling and balancing responsibilities.
• Ability to identify referral opportunities and promote products.
• Follows security and audit procedures.
• Clear written and verbal communication.
• Strong organizational skills and multi-tasking ability.

Responsibilities

• Accepts and accurately processes all financial transactions.
• Balances cash drawer and follows cash handling procedures.
• Maintains confidentiality of employee and customer information.
• Responds to customer inquiries and handles referral opportunities.
• Develops product knowledge to promote WesBanco services.

Skills

Excellent customer service

Cash handling

Referral opportunities

Security procedures

Communication/written

Organizational skills

Education

High School Diploma or GED

Job description

WesBanco is seeking a Customer Service Representative (CSR) for an in-office role at our Marion, OH Banking Center. The CSR will process transactions, provide exceptional customer service, and identify referral opportunities.

This position requires balancing cash drawers and adhering to security procedures while upholding WesBanco's mission and standards. The successful candidate will maintain product knowledge, assist customers with transactions, and support the Banking Center team in