In-Office Banking CSR & Referrals Specialist

WesBanco; Canfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Canfield, OH is seeking a Customer Service Representative to deliver excellent customer service and accurately process transactions in a 100% in-office role at our Canfield location.

The CSR handles cash drawers, adheres to security procedures, and maintains confidentiality of employee and customer information while supporting banking center operations and identifying referral opportunities.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of cash handling, sales or customer service experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Responsible for CSR cash drawer and proper balancing and cash handling procedures.
• Complies with security and audit procedures.
• Maintains confidentiality of employee and customer information.
• Answer incoming telephone calls and support banking center operations.
• Identifies referral opportunities and directs to the appropriate line of business.
• Develops knowledge of the bank's products and services.

Skills

Excellent Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

WesBanco in Canfield, OH is seeking a Customer Service Representative to deliver excellent customer service and accurately process transactions in a 100% in-office role at our Canfield location.

The CSR handles cash drawers, adheres to security procedures, and maintains confidentiality of employee and customer information while supporting banking center operations and identifying referral opportunities.