In-Office Client Experience Specialist — Tax Season

H&R Block, Inc.; Middletown (RI); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in Middletown, RI. You will manage check-in, scheduling, and pair clients with the right tax professional, contributing to a welcoming and professional experience.

This in-person role offers training and opportunities for growth within tax services. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and can work evenings and

Formación

• Experience in fast-paced, client-centric settings.
• Strong interpersonal communication and teamwork.
• Ability to multitask and manage priorities.
• Attention to detail and reliable follow-through.
• Comfort with basic computer programs (Office, Teams).
• Willingness to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly as the office face.
• Answer calls, schedule appointments, match clients with tax pros.
• Manage check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Interpersonal skills

Communication

Team collaboration

Multitasking

Organizational skills

Computer skills

Evenings/weekends

Microsoft Office

Teams

Scheduling systems

Educación

HS diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in Middletown, RI. You will manage check-in, scheduling, and pair clients with the right tax professional, contributing to a welcoming and professional experience.

This in-person role offers training and opportunities for growth within tax services. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and can work evenings and