Front Desk Concierge | Client Services - Tax Office

H&R Block, Inc.; Beaty Estates (SC); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block in Beaty Estates, SC is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will schedule appointments, assist clients in finding the right tax professional, and manage check-in and document intake with a focus on confidentiality.

The role offers hands-on exposure to tax services, opportunities for growth into tax preparation or office leadership, and requires availability during tax season evenings and

Formación

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team members.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Multitasking

Attention to detail

Office software

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block in Beaty Estates, SC is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will schedule appointments, assist clients in finding the right tax professional, and manage check-in and document intake with a focus on confidentiality.

The role offers hands-on exposure to tax services, opportunities for growth into tax preparation or office leadership, and requires availability during tax season evenings and