In-Office Care Operations Coordinator

Charlie Health Behavioral Health Operations; Seattle (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

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Benefits package

Job summary

Charlie Health is seeking an Office Coordinator for in-person support at our Seattle office. You will manage daily operations, process payor/docs, and ensure data accuracy across Salesforce and EHR systems while collaborating with Compliance to support on-site behavioral health services.

The role is Monday–Friday, 9:00 AM–5:00 PM, with a focus on office efficiency, patient data integrity, and teamwork within People Operations. Strong organizational skills and healthcare familiarity are preferred.

Qualifications

• 2+ years of experience in office coordination or a related role; healthcare experience preferred.
• Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry.
• Strong organizational skills and meticulous attention to detail across internal and external tasks.
• Excellent interpersonal and communication skills with a collaborative style.
• US work authorization and ability to work fully in-office.

Responsibilities

• Manage day-to-day office operations and ensure a well-organized, welcoming environment for staff and visitors.
• Process administrative paperwork that facilitates care delivery, including payor and license applications, claims submissions, and data entry across systems.
• Partner with Compliance to support on-site behavioral health services and regulatory requirements.
• Lead various projects within People Operations and cross-functionally.
• Support IT with issues and manage storage of devices.

Skills

Office coordination

Administrative support

Data entry

Organizational skills

English proficiency

Compliance awareness

Tools

Salesforce

Electronic health records (EHR)

Job description

Charlie Health is seeking an Office Coordinator for in-person support at our Seattle office. You will manage daily operations, process payor/docs, and ensure data accuracy across Salesforce and EHR systems while collaborating with Compliance to support on-site behavioral health services.

The role is Monday–Friday, 9:00 AM–5:00 PM, with a focus on office efficiency, patient data integrity, and teamwork within People Operations. Strong organizational skills and healthcare familiarity are preferred.