In-Office Healthcare Office Coordinator (Data & Compliance)

Charlie Health Behavioral Health Operations; Lincoln Park (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

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Benefits package

Job summary

Charlie Health is seeking an Office Coordinator to run the daily in-person office operations and support care delivery. The role handles paperwork, data entry, licensing, claims, and data reconciliation, and partners with Compliance to maintain regulatory readiness.

You’ll work 9:00 AM–5:00 PM, Monday–Friday, in-office, with opportunity to collaborate across Admissions, Clinical, IT, and admin teams while advancing a culture of care.

Qualifications

• 2+ years of experience in office coordination or related role, preferably in healthcare/behavioral health.
• Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry; training will be provided.
• Comfort working with compliance or clinical operations in a regulated environment.
• Strong organizational skills and meticulous attention to detail across internal and external work.
• Strong interpersonal and communication skills with a collaborative style.
• Self-starter who can manage multiple tasks with shifting priorities.

Responsibilities

• Manage day-to-day office operations and maintain a welcoming environment for staff and visitors.
• Process administrative paperwork facilitating care delivery, including payor/licensing applications, claims submissions, and data entry across systems.
• Partner with Compliance to ensure operational readiness for on-site behavioral health services.
• Lead various organizational projects within People Operations and cross-functionally.
• Support IT with issues and assist with storage/management of devices.
• Coordinate events and team meetings to reflect Charlie Health’s culture.
• Data Review and Transfer: review and transfer patient data between Salesforce and medical records systems, ensuring accuracy and compliance.
• Maintain patient charts and records, ensuring documentation is complete and compliant.
• Data Entry and Management: enter/update patient information in databases/EMR systems, monitor data integrity.
• Administrative Support: scheduling, documents, correspondence, and other admin tasks; assist with attendance and team scheduling.
• Compliance Adherence: follow HIPAA and other regulations for data handling, storage, and disposal.
• Team Collaboration: work with admissions, clinical, and administrative staff to ensure coordinated patient care.
• Training and Development: participate in training to enhance care administration and compliance practices.

Skills

Organizational skills

Attention to detail

Interpersonal skills

English proficiency

Job description

Charlie Health is seeking an Office Coordinator to run the daily in-person office operations and support care delivery. The role handles paperwork, data entry, licensing, claims, and data reconciliation, and partners with Compliance to maintain regulatory readiness.

You’ll work 9:00 AM–5:00 PM, Monday–Friday, in-office, with opportunity to collaborate across Admissions, Clinical, IT, and admin teams while advancing a culture of care.