Care Operations Coordinator — In-Office (Scottsdale)

Charlie Health; Scottsdale (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Charlie Health seeks an Office Coordinator to manage the Scottsdale office and support on-site care delivery. This fully in-office role handles administrative paperwork, data entry, payor/licensing processes, and collaboration with Compliance to maintain operations.

You'll coordinate with Admissions, Clinical teams, and IT, maintain patient charts, and ensure HIPAA compliance. Monday–Friday, 9:00 AM–5:00 PM, in-person at our Scottsdale office.

Qualifications

• 2+ years in office coordination or administrative support, preferably in healthcare.
• Experience with payor credentialing, license applications, and claims submissions is a plus.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage day-to-day office operations and create a welcoming environment.
• Process payor credentialing, license applications, claims submissions, and data entry as needed.
• Partner with Compliance to ensure HIPAA-compliant operations for on-site services.
• Lead various People Operations projects and cross-functional initiatives.
• Support IT and device storage/management as needed.
• Plan events and team meetings to reinforce Charlie Health culture.
• Be the go-to source for information for staff and visitors.
• Assist leadership with special projects.
• Review and transfer patient data between Salesforce and medical records systems.
• Maintain patient charts and ensure records are complete and compliant.
• Enter/update patient information in databases/EHR; monitor data integrity.
• Provide admin support to admissions and clinical teams; schedule appointments.
• Respond to team inquiries and support workflow or tech questions.
• Adhere to HIPAA and data handling procedures.
• Collaborate with admissions, clinical, and administrative staff for coordinated care.

Skills

Office coordination

Healthcare experience

Data entry & management

Communication skills

Tools

Salesforce

Electronic Health Records (EHR)

Job description

Charlie Health seeks an Office Coordinator to manage the Scottsdale office and support on-site care delivery. This fully in-office role handles administrative paperwork, data entry, payor/licensing processes, and collaboration with Compliance to maintain operations.

You'll coordinate with Admissions, Clinical teams, and IT, maintain patient charts, and ensure HIPAA compliance. Monday–Friday, 9:00 AM–5:00 PM, in-person at our Scottsdale office.