In-Office Care Operations Coordinator

Charlie Health, Inc.; Lincoln Park (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock options

Benefits package

Full-time role (exempt)

Job summary

Charlie Health, Inc. is seeking an Office Coordinator to manage day-to-day operations of our in‑office environment and support care delivery.

This role handles administrative paperwork, data entry, and cross-system reconciliation, working closely with Compliance to support on-site behavioral health services. The position is fully in‑office, Monday–Friday, 9:00 AM–5:00 PM, with a focus on organization, data integrity, and collaboration across admissions, clinical, and administrative teams.

Qualifications

• 2+ years in office coordination or related role.
• Experience in healthcare or behavioral health preferred.
• Familiar with payor credentialing, license applications, claims submissions, and data entry.
• Excellent organizational and attention to detail.
• Strong interpersonal and communication skills.
• Authorized to work in the United States; English proficiency.
• In-office availability Mon-Fri 9:00–5:00; commuting distance.

Responsibilities

• Manage day-to-day office operations and create a welcoming environment.
• Process administrative paperwork for care delivery (payor licenses, claims, data entry).
• Collaborate with Compliance to support on-site behavioral health services.
• Lead and support organizational projects within People Operations.
• Assist IT with issues and manage devices.
• Plan events and team meetings to reinforce culture.
• Be the office resource for staff and visitors.
• Support leadership with special projects.
• Data review and transfer between Salesforce and medical records.
• Maintain patient charts and ensure regulatory compliance.
• Enter and update patient information in databases and EHRs.
• Offer administrative support to admissions and clinical teams.
• Attend to attendance, scheduling, and inquiries across teams.
• Ensure HIPAA compliance in data handling.
• Collaborate with internal teams for seamless coordination.
• Participate in training and professional development.

Skills

Office coordination

Administrative support

Data entry

HIPAA compliance

Attention to detail

Communication skills

Salesforce

EHR systems

Tools

Salesforce

EHR systems

Job description

Charlie Health, Inc. is seeking an Office Coordinator to manage day-to-day operations of our in‑office environment and support care delivery.

This role handles administrative paperwork, data entry, and cross-system reconciliation, working closely with Compliance to support on-site behavioral health services. The position is fully in‑office, Monday–Friday, 9:00 AM–5:00 PM, with a focus on organization, data integrity, and collaboration across admissions, clinical, and administrative teams.