In-Office Agent Experience & Marketing Coordinator

HomeServices of America; Greenfield (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an Agent Experience Coordinator for our Greenfield, WI office. You will support agents with marketing, CMA/BPO, and client communications while handling general office and computer tasks in a 37.5-hour, five-day work week.

This in-office role requires strong organizational skills, proficiency with MS Office and Canva, and a collaborative approach to help agents succeed across multiple office locations as needed.

Qualifications

• Education: High school diploma required; secondary education preferred.
• Experience: 1–3 years in clerical or administrative roles.
• Marketing and social platforms experience is a plus.

Responsibilities

• Create promotional materials and CMA/BPO documents.
• Maintain client databases and websites; produce reports.
• Provide administrative support to management and sales staff; manage mail and scheduling.
• Assist marketing plans and agent training activities.
• Help new agents set up offices and MLS access; assist with license transfers.
• Serve as back-up to other office staff.
• Perform additional duties as assigned.

Skills

Communication

Customer service

Leadership

Team player

Analytical thinking

Problem solving

Project management

Attention to detail

Education

High school diploma

Secondary education preferred

Tools

Microsoft Office

Canva

Job description

HomeServices of America is seeking an Agent Experience Coordinator for our Greenfield, WI office. You will support agents with marketing, CMA/BPO, and client communications while handling general office and computer tasks in a 37.5-hour, five-day work week.

This in-office role requires strong organizational skills, proficiency with MS Office and Canva, and a collaborative approach to help agents succeed across multiple office locations as needed.