Real Estate Agent Experience Specialist

HomeServices of America, Inc.; Greenfield (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental insurance

Vision insurance

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program

Job summary

HomeServices of America, Inc. is seeking an Agent Experience Coordinator to support agents with marketing and administrative tasks in our Greenfield office.

This in-office role requires coordinating promotional materials, CMA/BPO support, database management, and MLS access, with travel to other offices as needed. You will work 37.5 hours/week, Monday to Friday, collaborating with sales managers and top agents to deliver stellar agent services, while maintaining office operations and providing

Qualifications

• Knowledge of real estate, title and/or mortgage business preferred.
• Strong computer/technology skills: proficient in Microsoft Office and Canva products.
• Basic proficiency of social media engagement and posting practices (Facebook, Instagram, LinkedIn, etc.).
• Excellent oral and written communication skills.
• Effective interpersonal skills, leadership abilities, and a strong customer service focus.
• Project management skills: ability to prioritize and handle multiple tasks and projects concurrently.
• Ability to handle stress and work under pressure.

Responsibilities

• Create brochures, flyers/postcards, marketing materials; CMA and BPO. May create letters, presentation materials, and buyer/seller guides.
• Set up and update client databases; maintain farming database; update company websites and personal agent sites; produce reports.
• Provide administrative support: manage emails, computer assistance, correspondence, ensure forms stocked, answer phones, greet visitors, route mail, prepare schedules, maintain billing records.
• Assist agents with marketing plans and organizing training activities.
• Help new agents set up their office and MLS access; assist with license transfers or renewals.
• May serve as back-up to other staff.
• Perform any additional responsibilities as requested.

Skills

Real estate knowledge

Customer service

Communication skills

Leadership abilities

Problem solving

Project management

Stress management

Education

High school diploma

Tools

Microsoft Office

Canva

Job description

HomeServices of America, Inc. is seeking an Agent Experience Coordinator to support agents with marketing and administrative tasks in our Greenfield office.

This in-office role requires coordinating promotional materials, CMA/BPO support, database management, and MLS access, with travel to other offices as needed. You will work 37.5 hours/week, Monday to Friday, collaborating with sales managers and top agents to deliver stellar agent services, while maintaining office operations and providing