Agent Services Representative

ReeceNichols Real Estate; Blue Springs (MO); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) with employer match

Paid Vacation (PTO)

Employee Assistance Program (EAP)

Job summary

A real estate service company in Blue Springs, MO, seeks a Talent Acquisition Specialist to support office brokers and top agents. Your tasks will include creating marketing materials, maintaining databases, and assisting with administrative duties. Candidates should have strong organizational and tech skills, with a high school diploma or equivalent preferred. The position offers a salary of $20-$22 per hour and includes a full benefits package. Join a team-oriented environment where you can thrive!

Qualifications

• 1-3 years clerical or administrative experience.
• Experience with marketing and social platforms preferred.
• Knowledge of real estate, title, and mortgage business preferred.

Responsibilities

• Create marketing materials such as brochures and flyers.
• Maintain client databases and update websites.
• Provide administrative support to management and sales associates.
• Assist agents in setting marketing plans and training.
• Help new agents with office setup and MLS training.

Skills

Strong computer/technology skills

Strong organizational skills

Customer service focus

Effective analytical skills

Verbal and written communication skills

Education

High school diploma or equivalent

Secondary education preferred

Tools

Microsoft Office

Canva

Job description

Talent Acquisition Specialist @ HomeServices of America, A Berkshire Hathaway Affiliate | PHR, ACIR, M.A.

This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance.

Job Duties and Responsibilities

(Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%)
• Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate’s personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%)
• Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%)
• May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%)
• Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%)
• May serve as back-up to other office staff. (5-10%)
• Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Minimum of high school diploma or the equivalent. Secondary education preferred.

Experience:

• One to three years clerical or administrative experience.
• Marketing and social platforms experience preferred.

Knowledge and Skills:

• Knowledge of real estate, title and/or mortgage business preferred.
• Strong computer/technology skills: proficient in Microsoft Office and Canva products.
• Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented.
• Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment.
• Effective analytical and problem-solving skills. Attention to details.
• Demonstrated verbal and written communication skills including presentation ability.

Wage: $20 - $22 hourly; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Seniority level

Associate

Employment type

Full-time

Job function

Administrative and Marketing