In-Office Administrative Specialist: Organized Support Pro

The Hilb Group, LLC; Fraser Township (MI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical, Dental, Vision, FSA/HSA plans

401(k) with company match

Additional voluntary benefits

Generous PTO

Job summary

The Hilb Group is seeking an Administrative Specialist to join our Lindwood, MI agency in an in-office role. The ideal candidate will be organized, able to prioritize, and work well with a team.

Responsibilities include handling checks, correspondence, office supply orders, event coordination, and front-desk duties across shifts. Strong MS Office skills and a willingness to learn are essential.

Qualifications

• Minimum High School degree.
• Demonstrated communications and interpersonal skills.
• Basic working knowledge of computer hardware setups.
• Strong working knowledge of Microsoft Office products including Word and Excel.
• Familiarity with insurance workflows and processes desired but not required.
• Ability to learn and adapt to new and evolving software products relevant to the insurance industry.
• Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments.
• Take responsibility for own actions and be responsive to coaching from account managers and department manager.
• Strive to continuously pursue training and development opportunities to build knowledge and skills.
• Understand and follow established Hilb procedures.
• Understand and follow policies published in Hilb Employee Handbook

Responsibilities

• Sort, scan, and log incoming carrier and client checks.
• Distribute all incoming faxes and monitor general office email inbox.
• Place orders for all office supplies for Cranston office.
• Assist in organizing meetings and office events, including ordering food or refreshments.
• Manage postage meter and printer/scanner supplies and maintenance.
• Provide administrative and clerical assistance such as scanning, printing and mailing.
• Assist with data processing projects as directed by the P&C Operations Manager.
• For an assigned shift, answer and direct incoming phone calls to appropriate regional branches or staff.
• For an assigned shift, direct and provide assistance to customers and other people visiting the Agency.
• Be a backup to receive, open, sort, and scan incoming mail.
• Be a backup to sign for all deliveries and other services rendered to the Agency.
• Be a backup to maintain conference room schedule and directs visitors to appropriate rooms.

Skills

Communication skills

Interpersonal skills

Prioritize and multitask

Team collaboration

Adapt to new software

Education

High School diploma

Tools

Microsoft Office (Word, Excel)

Basic computer hardware knowledge

Job description

The Hilb Group is seeking an Administrative Specialist to join our Lindwood, MI agency in an in-office role. The ideal candidate will be organized, able to prioritize, and work well with a team.

Responsibilities include handling checks, correspondence, office supply orders, event coordination, and front-desk duties across shifts. Strong MS Office skills and a willingness to learn are essential.