In-Office Administrative & Customer Service Specialist

Absolute Dental Services Inc; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k

Health Insurance

Vision Insurance

Long Term Disability

Job summary

Absolute Dental Services Inc. is seeking a friendly Administrative Customer Service specialist to join our in-office team in Durham, NC.

The role focuses on phone and data entry, packing, shipping, invoicing, and delivering excellent customer service to our dental clients. The ideal candidate has 1–2 years of customer service or administrative experience, strong communication skills, and proficiency with Microsoft Word and Outlook.

Qualifications

• 1–2 years of experience in Customer Service or Administrative role.
• Dental knowledge or experience is a plus but not required.
• Proficient with Microsoft Word and Outlook; strong typing speed.

Responsibilities

• Answer multiple phone lines and assist callers with inquiries.
• Log case information into the database and manage documents/photos.
• Provide essential administrative support to the team.
• Handle packing, shipping, and mailing using UPS/FedEx systems.
• Assist with invoicing and general administrative duties.
• Perform data entry with accuracy and attention to detail.
• Deliver excellent customer service to clients.

Skills

Organizational skills

Multitasking

Communication skills

Tools

Microsoft Word

Outlook

Job description

Absolute Dental Services Inc. is seeking a friendly Administrative Customer Service specialist to join our in-office team in Durham, NC.

The role focuses on phone and data entry, packing, shipping, invoicing, and delivering excellent customer service to our dental clients. The ideal candidate has 1–2 years of customer service or administrative experience, strong communication skills, and proficiency with Microsoft Word and Outlook.