Dental Admin & Customer Service Specialist - In-Office

Denbright; Durham (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k

Health Insurance

Vision Insurance

Long Term Disability

Job summary

Absolute Dental Services in North Carolina is seeking an Administrative Customer Service professional for an in-office, full-time role. You will greet clients, manage calls, log cases, and support the team with a variety of clerical tasks.

Ideal candidates have 1–2 years in customer service or admin, strong communication, and proficiency with Word and Outlook. Dental knowledge is a plus but not required.

Qualifications

• 1–2 years of experience in customer service or administrative roles.
• Dental knowledge is a plus but not required.
• Proficient with Microsoft Word, Outlook; typing 40+ WPM.
• Standing, sitting, and walking as part of the role.

Responsibilities

• Answer multiple phone lines and assist callers.
• Log case information and upload/download documents and photos.
• Provide essential administrative support to the team.
• Handle packing, shipping, and mailing packages via UPS/FedEx.
• Assist with invoicing and general administrative duties.
• Maintain accurate data entry and ensure customer satisfaction.

Skills

Customer Service

Administrative Support

Tools

Microsoft Word

Outlook

Job description

Absolute Dental Services in North Carolina is seeking an Administrative Customer Service professional for an in-office, full-time role. You will greet clients, manage calls, log cases, and support the team with a variety of clerical tasks.

Ideal candidates have 1–2 years in customer service or admin, strong communication, and proficiency with Word and Outlook. Dental knowledge is a plus but not required.