Front Office Associate: Inspire Smiles & Customer Care

DECA Dental Group; Hope Mills (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee and 가족

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in North Carolina is seeking a Front Office Associate to welcome guests, coordinate appointments, and support both patients and the dental team. You will be empowered with training and tools to grow professionally while contributing to the health and well-being of the community.

You will deliver exceptional service, manage schedules, and assist with financial discussions in a welcoming office environment.

Qualifications

• Welcoming demeanor and positive attitude to make guests feel at home.
• Excellent communication and customer service skills to connect with guests.
• Genuine desire to help and serve patients, with ability to travel to DeNovo offices as needed.

Responsibilities

• Greet guests and be the go-to point of contact with a warm, friendly presence.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently confirm appointments and adjust schedules to keep operations smooth.
• Coordinate financial agreements and explain options clearly to guests.
• Maintain a clean, organized, and inviting office environment for guests and staff.
• Support the office and team with additional tasks as needed.

Skills

Welcoming demeanor

Exceptional communication

Customer service orientation

Positive attitude

Job description

Ideal Dental in North Carolina is seeking a Front Office Associate to welcome guests, coordinate appointments, and support both patients and the dental team. You will be empowered with training and tools to grow professionally while contributing to the health and well-being of the community.

You will deliver exceptional service, manage schedules, and assist with financial discussions in a welcoming office environment.