In-Home Tech Installation & Setup Pro

Best Buy; Marlborough (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Marlborough, MA is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot home tech products in customers’ homes. You’ll assess customer needs and propose lifestyle solutions while coordinating with Geek Squad Agents and partners to meet company goals.

You will lead two-person jobs when required, manage inventory and vehicle maintenance, and handle paperwork and payments following safety guidelines.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices.
• Take the lead on two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines.

Skills

Customer service

Delivery experience

Troubleshooting

Communication

Job description

Best Buy in Marlborough, MA is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot home tech products in customers’ homes. You’ll assess customer needs and propose lifestyle solutions while coordinating with Geek Squad Agents and partners to meet company goals.

You will lead two-person jobs when required, manage inventory and vehicle maintenance, and handle paperwork and payments following safety guidelines.