Lead Home Tech Install & Setup Specialist

Best Buy; Mays Landing (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Mays Landing, NJ is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot tech products in customers' homes. You’ll advise on lifestyle and technology solutions and collaborate with Geek Squad Agents to meet company goals.

You’ll handle two-person jobs, manage installations, and contribute to safe, high-quality service while maintaining inventory and following procedures. A strong customer-service mindset is essential.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices.
• Take the lead on two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines.

Skills

Customer service

Delivery experience

Installation experience

Troubleshooting

Communication

Job description

Best Buy in Mays Landing, NJ is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot tech products in customers' homes. You’ll advise on lifestyle and technology solutions and collaborate with Geek Squad Agents to meet company goals.

You’ll handle two-person jobs, manage installations, and contribute to safe, high-quality service while maintaining inventory and following procedures. A strong customer-service mindset is essential.