Lead In-Home Tech Installer & Troubleshooter

Best Buy; Waterford (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Paid time off

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot consumer electronics in customers' homes. You will advise on lifestyle solutions and work with Geek Squad Agents and partners to ensure seamless service and customer satisfaction.

Responsibilities include leading two-person projects when needed, managing inventory and payments, and following safety guidelines while maintaining a strong customer-first approach.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.
• Ability to lift weight up to 75 pounds individually and up to 150 pounds as part of a team.
• Ability to lift weight up to 250 pounds as part of a team with tools or assistance.
• Must be at least 21 years old.
• Must have a current, valid driver’s license and driving record meeting Best Buy standards.
• Ability to acquire and maintain state/local licensing within 90 days of hire.

Responsibilities

• Deliver and install customer tech products in homes.
• Provide lifestyle recommendations based on customers’ needs and products.

Skills

Customer service

Delivery experience

Installation troubleshooting

Safety awareness

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot consumer electronics in customers' homes. You will advise on lifestyle solutions and work with Geek Squad Agents and partners to ensure seamless service and customer satisfaction.

Responsibilities include leading two-person projects when needed, managing inventory and payments, and following safety guidelines while maintaining a strong customer-first approach.