In-Home Smart Home & Security Consultant

ADT Security Services; Springfield (MA); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Short- and long-term disability

Paid time off

Flexible work schedule

Job summary

ADT Security Services is seeking a Smart Home Consultant to provide in-home consultations, guiding customers in designing setups to enhance security. Primary duties include installation and technical support for smart home products, ensuring customer education on effective use. The ideal candidate should have a high school diploma and strong customer communication skills. This role offers a base pay of $18.70 per hour, with potential earnings averaging $105,000 annually through commissions and bonuses.

Employees enjoy comprehensive benefits, including insurance, 401(k), and flexible work schedules.

Qualifications

• Valid driver’s license and clean driving record required.
• Ability to climb, lift 10 pounds, and work in varied conditions.
• Adapt to new tools and technologies.

Responsibilities

• Guide customers in designing home setups.
• Install and activate security and smart home products.
• Educate customers on systems and app features.
• Identify upsell opportunities for protection.

Skills

Customer-focused communication skills

Technical aptitude with smart device ecosystems

Ability to understand product interaction

Continuous learner

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Smart Home Consultant to provide in-home consultations, guiding customers in designing setups to enhance security. Primary duties include installation and technical support for smart home products, ensuring customer education on effective use. The ideal candidate should have a high school diploma and strong customer communication skills. This role offers a base pay of $18.70 per hour, with potential earnings averaging $105,000 annually through commissions and bonuses.

Employees enjoy comprehensive benefits, including insurance, 401(k), and flexible work schedules.