In-Home Smart Home Consultant | High-Earning Commissions

ADT; Orlando (FL); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Short- and long-term disability, life;

Paid time off

Job summary

ADT is seeking a Smart Home Consultant to guide residential customers in designing a secure home setup. You’ll blend hands-on installation with consultative sales, educating customers on app features and ensuring solutions meet unique needs.

Responsibilities include in-home assessments, recommending products, installing devices, and providing ongoing support. Training and a company vehicle are provided along with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record; location-based licensing may be needed.
• Strong customer-focused communication skills.
• Technical aptitude with smart devices and IoT ecosystems.
• Understand how multiple products interact within a home network.
• Advise customers on optimal system design and setup for safety goals.
• Continuous learner adapting to new tools and technologies.
• Ability to lift 10+ pounds and work indoors/outdoors.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities to strengthen home protection.

Skills

Customer-focused communication

Technical aptitude

Home-network understanding

Consultative selling

Ability to install and activate

Education

High school diploma or equivalent

Job description

ADT is seeking a Smart Home Consultant to guide residential customers in designing a secure home setup. You’ll blend hands-on installation with consultative sales, educating customers on app features and ensuring solutions meet unique needs.

Responsibilities include in-home assessments, recommending products, installing devices, and providing ongoing support. Training and a company vehicle are provided along with comprehensive benefits.