In-Home Smart Home Consultant: Install, Design & Sell

ADT Security Services

West Chatsworth (CA)

On-site

USD 85,000 - 125,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) with match
Tuition reimbursement
Company vehicle
Disability insurance
Life insurance
Paid time off
Well-being programs
Flexible schedule

Job summary

ADT Security Services is seeking a Smart Home Consultant to guide residential customers in designing and deploying a secure, integrated home system. You will perform hands-on installations alongside consultative sales, explain app features, and tailor solutions to each household’s needs.

The role emphasizes in-home engagement, product education, and ongoing support, with a pay structure featuring base hourly pay plus performance-based incentives.

Qualifications

  • High school diploma or equivalent is required.
  • Valid driver’s license and clean driving record; location-based licensing may apply.
  • Strong customer-focused communication skills.
  • Technical aptitude with smart home ecosystems and connected technologies.
  • Ability to explain how multiple products work together in a home network.
  • Willingness to learn new tools and technologies.

Responsibilities

  • Deliver in-home consultations and assessments.
  • Recommend smart home and security solutions based on customer goals.
  • Install and activate security hardware, cameras, IoT devices, and smart home products.
  • Integrate new products with the customer’s existing setup.
  • Troubleshoot and resolve technical questions.
  • Complete customer onboarding and product education.
  • Build long-term customer confidence through proactive support.
  • Identify upsell opportunities that strengthen home protection.

Skills

Customer-focused communication
Technical aptitude
Smart home security knowledge
Driver's license
Willingness to learn

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Smart Home Consultant to guide residential customers in designing and deploying a secure, integrated home system. You will perform hands-on installations alongside consultative sales, explain app features, and tailor solutions to each household’s needs.

The role emphasizes in-home engagement, product education, and ongoing support, with a pay structure featuring base hourly pay plus performance-based incentives.

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