In-Home Smart Home Consultant: Design, Install & Protect

ADT Security Services; Horsham (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company vehicle

Paid training

Job summary

ADT Security Services is seeking a Smart Home Consultant to design and install home security systems that protect what customers value most. You’ll blend hands-on installation with consultative sales, guiding clients on how security, IoT devices, and smart home products work together to meet safety goals.

You will activate systems, educate customers on our app and features, and tailor setups to each home. Training is provided, with uncapped commissions and a strong earning potential.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record; location-based licensing may apply.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems.
• Understanding how multiple products interact within a home network.
• Advise customers on best system design and setup for safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors in varied conditions.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

Customer focus

Technical aptitude

Smart home devices

Home network basics

Education

High school diploma

Job description

ADT Security Services is seeking a Smart Home Consultant to design and install home security systems that protect what customers value most. You’ll blend hands-on installation with consultative sales, guiding clients on how security, IoT devices, and smart home products work together to meet safety goals.

You will activate systems, educate customers on our app and features, and tailor setups to each home. Training is provided, with uncapped commissions and a strong earning potential.