In-Home Smart Home Consultant

ADT; Charleston (SC); On-site; USD 36,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Tuition reimbursement

Company vehicle

Disability & life insurance

Paid time off

Professional development

Flexible schedule

Job summary

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home security setup. You will blend in-home consultations with consultative sales, demonstrating how security, IoT devices, and smart home products work together.

The role requires installing and activating devices, educating customers on our app and features, and tailoring solutions to each home. The position offers an hourly base pay of $17, with uncapped commissions and a strong earning potential, plus three

Qualifications

• High school diploma or equivalent.
• Valid driver's license and clean driving record; licensing may vary by location.
• Strong customer-focused communication skills.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

High School Diploma

Driver's license

Customer-focused communication

Technical aptitude

Education

High School Diploma or equivalent

Job description

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home security setup. You will blend in-home consultations with consultative sales, demonstrating how security, IoT devices, and smart home products work together.

The role requires installing and activating devices, educating customers on our app and features, and tailoring solutions to each home. The position offers an hourly base pay of $17, with uncapped commissions and a strong earning potential, plus three