In-Home Smart Home Consultant | Flexible Hours & Commission

ADT Security Services; Westmont (IL); On-site; USD 39,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Paid time off

Flexible work schedule

Job summary

ADT Security Services is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together.

You will actively install and activate devices, educate customers on our app and features, and tailor each solution to the customer's needs, with a pathway to long-term support.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record; location-based licensing may be needed.
• Strong customer-focused communication.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.

Responsibilities

• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer’s existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Identify upsell opportunities that strengthen home protection

Skills

Customer-focused communication

Technical aptitude with smart devices

Hardware installation & IoT setup

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together.

You will actively install and activate devices, educate customers on our app and features, and tailor each solution to the customer's needs, with a pathway to long-term support.