In-Home Smart Home Consultant

ADT Security Services; Miami, Northern (FL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Disability, life insurance

Paid time off

Professional development & career成长

Flexible work schedule

Job summary

ADT Security Services is seeking a Smart Home Consultant to guide residential customers in designing an integrated home security and IoT setup. You will perform in-home consultations, help customers understand how devices work together, and activate systems with hands-on installation and training.

You’ll earn hourly pay with uncapped commissions and bonuses, plus a three-week training pay of 320 per week. This role offers growth, a company vehicle, and a culture focused on professional

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record; location-based licensing may be required.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors in varied conditions.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

Customer communication

Technical aptitude

Smart home devices

Home network basics

Physical ability

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Smart Home Consultant to guide residential customers in designing an integrated home security and IoT setup. You will perform in-home consultations, help customers understand how devices work together, and activate systems with hands-on installation and training.

You’ll earn hourly pay with uncapped commissions and bonuses, plus a three-week training pay of 320 per week. This role offers growth, a company vehicle, and a culture focused on professional