In-Home Smart Home Solutions Consultant

ADT; Pompano Beach (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Disability and life insurance

Paid time off

Career growth opportunities

Flexible work schedule

Job summary

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security and IoT devices work together.

You’ll activate systems, educate customers on the app and features, and ensure every solution fits their unique needs. This role offers in-home work, uncapped commissions, and training pay.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record; additional licensing may be needed based on location.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Skills

Customer focus

Technical aptitude

Communication skills

Driver's license

Physical ability

Education

High school diploma or equivalent

Job description

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security and IoT devices work together.

You’ll activate systems, educate customers on the app and features, and ensure every solution fits their unique needs. This role offers in-home work, uncapped commissions, and training pay.