In-Home Smart Home Consultant

ADT; Louisville (KY); On-site; USD 35,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Disability insurance

Life insurance

Paid time off

Flexible schedule

Job summary

ADT is seeking a Smart Home Consultant in Louisville, KY, to guide residential customers in designing a home setup that protects what they value most. You’ll blend hands-on installation with consultative sales, educating customers on our app and features while tailoring solutions to their needs.

You will activate systems, demonstrate products, and ensure the solution fits their home setup. Expect comprehensive training and a path to long-term growth with uncapped commissions.

Qualifications

• High school diploma or equivalent required.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors in varied conditions.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.

Skills

Customer-focused communication

Technical aptitude

Home networking basics

Sales mindset

Education

High school diploma or equivalent

Job description

ADT is seeking a Smart Home Consultant in Louisville, KY, to guide residential customers in designing a home setup that protects what they value most. You’ll blend hands-on installation with consultative sales, educating customers on our app and features while tailoring solutions to their needs.

You will activate systems, demonstrate products, and ensure the solution fits their home setup. Expect comprehensive training and a path to long-term growth with uncapped commissions.