In-Home Fireplace Technician | Growth & Benefits

Fireside Hearth & Home; New York (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision Insurance

401k match

Cash Profit Sharing

Discounted Stock Purchase Plan

Paid Time Off

Paid Holidays

Tuition Assistance

Job summary

Fireside Hearth & Home in Goshen, NY, seeks a Service Technician to perform in-home service calls on fireplaces, inserts, stoves and facings. You will diagnose, repair, and startup units, while orienting homeowners and learning the full Fireside product line.

The role emphasizes customer communication, safety compliance, and opportunities for growth within a large hearth technologies group.

Qualifications

• High School Diploma or equivalent.
• Experience with hand and power tools is required or preferred.
• Mechanical inclination and strong customer service skills.

Responsibilities

• Use diagnostic tools to diagnose and repair fireplace components according to manufacturers' specs.
• Initiate fireplace startups and perform homeowner orientations.
• Learn Fireside's product line to sell after-market service parts and accessories.
• Communicate with customers to ensure services meet quality standards.
• Follow all company safety standards and procedures.

Skills

Hand tools

Power tools

Customer service

Mechanical inclination

Education

High School Diploma or equivalent

Tools

HVAC knowledge

Electrical knowledge

Job description

Fireside Hearth & Home in Goshen, NY, seeks a Service Technician to perform in-home service calls on fireplaces, inserts, stoves and facings. You will diagnose, repair, and startup units, while orienting homeowners and learning the full Fireside product line.

The role emphasizes customer communication, safety compliance, and opportunities for growth within a large hearth technologies group.