In-Home Fireplace Service Technician

Hearth & Home Technologies; Grand Prairie (TX); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k match

Paid Time Off

Paid Holidays

Profit Sharing

Job summary

Fireside Hearth & Home is recruiting a Service Technician in Grand Prairie, TX to perform professional in-home service calls on fireplaces, inserts, stoves, and facings. You will diagnose, repair, and startup systems, while learning the product line to sell parts and accessories.

Role requires hand and power tool use, mechanical aptitude, and strong customer service. On-site work with safety guidelines; valid driver's license and ability to lift 50+ lbs are required.

Qualifications

• No experience repairing fireplaces required; on‑the‑job training provided.
• Candidates must be able to use hand and power tools and be mechanically inclined with strong customer service.
• HVAC or electrical knowledge is a plus.
• Must lift 50+ lbs, possess a valid driver’s license and meet driving standards.
• High School Diploma or equivalent; 18+ years old; tablet/computer experience.

Responsibilities

• Diagnose and repair fireplace components using manufacturer's specifications.
• Initiate fireplace startups and homeowner orientations.
• Learn Fireside's product line to upsell parts, products, and accessories.
• Communicate effectively with customers to ensure quality service.
• Follow all safety standards and procedures.

Skills

Hand & power tools

Mechanical aptitude

Customer service

18+ years old

Education

High School Diploma

Tools

HVAC knowledge

Electrical knowledge

Tablet/Computer experience

Job description

Fireside Hearth & Home is recruiting a Service Technician in Grand Prairie, TX to perform professional in-home service calls on fireplaces, inserts, stoves, and facings. You will diagnose, repair, and startup systems, while learning the product line to sell parts and accessories.

Role requires hand and power tool use, mechanical aptitude, and strong customer service. On-site work with safety guidelines; valid driver's license and ability to lift 50+ lbs are required.