Fireplace Service Technician - Hands-On Tech with Growth

Hearth & Home Technologies; Town of Goshen (NY); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

401k match

Paid Time Off

Paid Holidays

Tuition Assistance

Descrizione del lavoro

Fireside Hearth and Home is seeking a Service Technician to perform professional in-home service calls on fireplaces, inserts, stoves, and facings in Goshen, NY.

You will diagnose, repair, and start up units, while educating customers on operations and after-market parts. The role requires mechanical aptitude, tool experience, and strong customer service skills; HVAC or electrical knowledge is a plus.

Competenze

• High School Diploma or equivalent.
• Must be 18+ years old with a valid driver's license and meet driving standards.
• Able to lift 50+ lbs.
• Experience with hand and power tools; mechanically inclined; strong customer service.
• HVAC or electrical knowledge is a plus.

Mansioni

• Use diagnostic tools to diagnose and repair fireplace components per manufacturer specs.
• Initiate fireplace startups and perform homeowner orientations.
• Learn Fireside's product line to sell after-market service parts and accessories.
• Effectively communicate with customers to ensure services meet quality standards.
• Follow all company Safety standards and procedures.

Conoscenze

Tool handling

Mechanical aptitude

Customer service

HVAC knowledge

Electrical knowledge

Tablet/Computer experience

Formazione

High School Diploma or equivalent

Strumenti

Tablet/Computer experience

Descrizione del lavoro

Fireside Hearth and Home is seeking a Service Technician to perform professional in-home service calls on fireplaces, inserts, stoves, and facings in Goshen, NY.

You will diagnose, repair, and start up units, while educating customers on operations and after-market parts. The role requires mechanical aptitude, tool experience, and strong customer service skills; HVAC or electrical knowledge is a plus.