In-Home Design & Sales Stylist

Williams-Sonoma, Inc.; San Mateo (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental and vision

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to guide customers in-store and during in-home consultations, helping them design living spaces and close sales at the cash wrap.

You will promote ongoing engagement and keep customers connected with the Brand through exceptional service. The role requires strong communication, design knowledge, and the ability to handle multiple tasks while meeting sales targets across channels.

Qualifications

• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to guide customers in-store and during in-home consultations, helping them design living spaces and close sales at the cash wrap.

You will promote ongoing engagement and keep customers connected with the Brand through exceptional service. The role requires strong communication, design knowledge, and the ability to handle multiple tasks while meeting sales targets across channels.