In-Home Design Studio Consultant

Williams-Sonoma, Inc.; King of Prussia (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and close sales at the cash wrap, delivering World Class service on the store floor.

You will conduct in-store consultations and in-home measurements, create design plans, and promote ongoing engagement with the Brand, leveraging product knowledge across the design studio assortment. In this full-time role at our King of Prussia location, you will help customers express their personal style while supporting store

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Communication

Clienteling

Customer follow-up

Sales

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and close sales at the cash wrap, delivering World Class service on the store floor.

You will conduct in-store consultations and in-home measurements, create design plans, and promote ongoing engagement with the Brand, leveraging product knowledge across the design studio assortment. In this full-time role at our King of Prussia location, you will help customers express their personal style while supporting store