In-Home Design & Styling Consultant

Pottery Barn Kids; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan and investment options

Wellness program

Paid vacations and holidays (full-time

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers to express themselves in their home and to bring the shopping experience to a close at the cash wrap.

You will promote continued brand engagement and provide exceptional service to build lasting relationships with clients. The role involves one-on-one consultations, in-home measurements, design plan creation, and leveraging current promotions to meet sales targets across multiple channels.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Multitask prioritization

Sales experience

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers to express themselves in their home and to bring the shopping experience to a close at the cash wrap.

You will promote continued brand engagement and provide exceptional service to build lasting relationships with clients. The role involves one-on-one consultations, in-home measurements, design plan creation, and leveraging current promotions to meet sales targets across multiple channels.