In-Home Design Sales Stylist

West Elm; Denver (CO); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental, and vision benefits

Job summary

West Elm is seeking a Design Studio Specialist to guide customers through in-store and in-home design consultations, driving sales and client engagement. You will present tailored design plans, ensure accurate measurements, and promote current promotions to maximize store performance.

The role emphasizes exceptional service, product knowledge, and the ability to manage multiple design projects while maintaining brand standards.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilising exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Design expertise

Communication skills

Customer service

Retail sales

In-home consultations

Job description

West Elm is seeking a Design Studio Specialist to guide customers through in-store and in-home design consultations, driving sales and client engagement. You will present tailored design plans, ensure accurate measurements, and promote current promotions to maximize store performance.

The role emphasizes exceptional service, product knowledge, and the ability to manage multiple design projects while maintaining brand standards.