In-Home Client Care & Caregiver Training Specialist

A First Name Basis Home Care; Metairie (LA); In loco; USD 19.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Medical, dental, vision benefits

Cell phone reimbursement

401(k) with employer match

PTO

Sick time

Paid company holidays

Monthly performance bonuses

Descrizione del lavoro

A First Name Basis Home Care is seeking a Client Care Specialist to serve as the primary field-based contact for clients and caregivers. You will perform in-home assessments, provide hands-on caregiver training, and ensure that care plans and documentation reflect real conditions observed in the home, including field-level checks that keep Medicaid documentation and EVV compliance audit-ready.

This role is 80% field based and 20% office based.

Competenze

• High school diploma or GED required.
• 1+ years of experience in home care, healthcare, or a related field.
• CNA or MA certification required.

Mansioni

• Conduct in-home assessments.
• Client home visits.
• Caregiver field training.
• Administrative duties as needed.
• Conduct initial client intake assessments.
• Develop and update individualized care plans based on home assessment findings.
• Provide caregiver orientation and onboarding.
• Document visit notes and maintain client files per compliance standards.
• Respond to client/caregiver incidents and elevate as needed.
• Monitor caregiver performance during field visits.
• Document visit notes and assessment findings to satisfy Medicaid audit and payer documentation requirements.

Conoscenze

Interpersonal skills

Attention to detail

Travel locally

De-escalation ability

Formazione

CNA or MA certification

Strumenti

Tablet/app-based assessment tools

Descrizione del lavoro

A First Name Basis Home Care is seeking a Client Care Specialist to serve as the primary field-based contact for clients and caregivers. You will perform in-home assessments, provide hands-on caregiver training, and ensure that care plans and documentation reflect real conditions observed in the home, including field-level checks that keep Medicaid documentation and EVV compliance audit-ready.

This role is 80% field based and 20% office based.