In-Home Care Specialist & Field Trainer

A First Name Basis; Baton Rouge (LA); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

Cell phone reimbursement

401(k) with employer match

PTO

Sick time

Paid company holidays

Monthly performance bonuses

Job summary

A First Name Basis (AFNB) is expanding its in-home care team, serving seniors and individuals with disabilities across multiple states. The Client Care Specialist is the primary field-based contact, performing in-home assessments, providing hands-on caregiver training, and ensuring care plans and documentation reflect real home conditions.

This role is 80% field-based and 20% office-based, requiring travel and strong attention to Medicaid documentation and EVV compliance.

Qualifications

• CNA or MA certification required.
• High school diploma or GED required.
• 1+ years of experience in home care, healthcare, or related field.
• Ability to travel locally and have reliable transportation.

Responsibilities

• Perform in-home assessments and client home visits.
• Provide caregiver training and orientation.
• Develop and update individualized care plans based on home assessment findings.
• Document visit notes and maintain client files per compliance standards.
• Respond to client/caregiver incidents and elevate as needed.
• Monitor caregiver performance during field visits.
• Document visit notes and assessment findings to satisfy Medicaid audit requirements.
• Administrative duties as needed.

Skills

Interpersonal communication

Home visits

Caregiver coaching

Documentation accuracy

Education

CNA or MA certification

High school diploma or GED

Job description

A First Name Basis (AFNB) is expanding its in-home care team, serving seniors and individuals with disabilities across multiple states. The Client Care Specialist is the primary field-based contact, performing in-home assessments, providing hands-on caregiver training, and ensuring care plans and documentation reflect real home conditions.

This role is 80% field-based and 20% office-based, requiring travel and strong attention to Medicaid documentation and EVV compliance.