In-Home Care Coordinator | Scheduling & Care Plans

Avid Health at Home; High Point (NC); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life and AD&D Insurance

401k plan with company match

Paid Time Off

Holiday Pay

Ongoing training

Performance based bonus

Résumé du poste

Avid Health at Home is seeking a Care Coordinator to organize day-to-day coordination and scheduling of field staff for Guilford and Mebane regions. This office-based role covers the High Point area with occasional community events.

Responsibilities include intake coordination, maintaining client care information in the EMR, ensuring ADL/IADL needs are met, and managing time and attendance for payroll and billing. Prior CNA preferred; strong communication and organizational skills required.

Qualifications

• Education: College degree preferred or equivalent work experience.
• Licensure/Certification: CNA license preferred.
• Travel: Valid driver's license and vehicle required.
• Work Experience: At least two years in a related role; healthcare concepts experience a plus.
• Hours: Monday–Friday, with on-call as needed.
• Skills: Proficient in Word, Excel, Windows, Email; 35 wpm typing; accurate data entry.
• Language: English; Spanish a plus.

Responsabilités

• Participate in all general office administrative operations including on-call responsibilities to ensure business continuity.
• Manage intake coordination tasks from all referral sources to support branch growth goals.
• Maintain accurate client schedules by aligning field employees with client care needs.
• Ensure daily coverage of client schedules for new intakes and shift replacements.
• Manage client/contract satisfaction with high levels of service and documentation.
• Build relationships with clients to encourage adherence to care plans and safety.
• Document all communications with clients, families, providers, and staff.
• File employee and client paperwork within 7 days of documentation into EMR.
• Monitor EVV compliance and process weekly payroll for field staff.
• Review EVV data to ensure ADL/IADL needs are met.
• Orientate and supervise staff to client care plans; provide training as needed.
• Assist Recruitment and Compliance with recruitment needs.
• Run EMR reports to track KPI goals.
• Follow HIPAA regulations and agency policies.

Connaissances

Communication skills

Bi-lingual English/Spanish

Time management

Attention to detail

Formation

College degree preferred or equivalent work experience

CNA license preferred

Outils

Word

Excel

Windows

Email

Typing 35 wpm

Description du poste

Avid Health at Home is seeking a Care Coordinator to organize day-to-day coordination and scheduling of field staff for Guilford and Mebane regions. This office-based role covers the High Point area with occasional community events.

Responsibilities include intake coordination, maintaining client care information in the EMR, ensuring ADL/IADL needs are met, and managing time and attendance for payroll and billing. Prior CNA preferred; strong communication and organizational skills required.