In-Home Care Scheduling & Coordination Specialist

Associated Home Care; Malden (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401k

Medical, Vision & Dental Insurance

PTO, Sick Time, Floating Holidays

Job summary

Associated Home Care in Malden, MA is seeking a Scheduling Coordinator to oversee a group of clients and caregivers, ensuring complete schedules and high-quality service. You will communicate with clients, families, case managers, and staff to maintain continuous, coordinated care.

The role requires strong organization, scheduling experience, and proficiency with Microsoft Office and Teams. Travel to other office locations may be required; a dedicated on-call rotation may apply.

Qualifications

• High school diploma or equivalent.
• One or more years of scheduling experience preferred.
• Strong customer service-related experience.
• Strong verbal and written communication skills with diverse audiences.

Responsibilities

• Directly coordinates schedules for an assigned group of clients and caregivers.
• Problem solves scheduling concerns and questions.
• Coordinate new referrals/intakes and follow up to ensure satisfaction.
• Provide rotating night and weekend on-call coverage as needed by supervisor.

Skills

Scheduling

Customer Service

Communication

Microsoft Office

Teams

Education

High school diploma

Tools

Microsoft Office

Teams

Job description

Associated Home Care in Malden, MA is seeking a Scheduling Coordinator to oversee a group of clients and caregivers, ensuring complete schedules and high-quality service. You will communicate with clients, families, case managers, and staff to maintain continuous, coordinated care.

The role requires strong organization, scheduling experience, and proficiency with Microsoft Office and Teams. Travel to other office locations may be required; a dedicated on-call rotation may apply.