In-Home Captioning Installer & Trainer

CaptionCall; Dallas (TX); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Growth Opportunities

401k 6% match

TeleDoc

Dental/Orthodontia

Vision Insurance

Employee Assistance Program

Engaged Employee Resource Groups

Career Development Opportunities

Job summary

CaptionCall is seeking a caring, customer-service oriented installer/trainer to help people with hearing loss communicate more confidently. The role is hands-on, involves installing CaptionCall phones in customers' homes and training them on use, with a flexible part-time schedule that supports independent work.

The position offers mileage reimbursement, devices provided, growth opportunities, and benefits including TeleDoc, dental/vision, 401k with match.

Qualifications

• Provide excellent customer service.
• Ability to effectively communicate in English through reading, writing, speaking, and listening.
• Ability to work evenings and weekends as needed.
• Ability to drive and travel as needed.
• Must have a reliable, licensed vehicle.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Assist with lead generation activities as needed.
• Maintain accurate customer records and complete required reports.

Skills

Customer service

English communication

Independent work

Time management

Travel readiness

Reliability

Organization

Problem solving

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

CaptionCall is seeking a caring, customer-service oriented installer/trainer to help people with hearing loss communicate more confidently. The role is hands-on, involves installing CaptionCall phones in customers' homes and training them on use, with a flexible part-time schedule that supports independent work.

The position offers mileage reimbursement, devices provided, growth opportunities, and benefits including TeleDoc, dental/vision, 401k with match.