In-Home CaptionCall Installer & Trainer

CaptionCall; Billings (MT); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Growth Opportunities

401k 6% match with immediate vesting

TeleDoc

Dental/Orthodontia

Vision Insurance

Employee Assistance Program

Career Development

Job summary

CaptionCall in Billings, MT is seeking a caring installer/trainer who helps people with hearing loss communicate more effectively at home. This part-time role combines hands-on installation of CaptionCall phones with patient, one-on-one training to empower customers to use the device confidently.

You will work independently in customers' homes, travel as needed, and contribute to growth with additional compensation opportunities.

Qualifications

• Provide excellent customer service.
• Ability to effectively communicate in English through reading, writing, speaking, and listening.
• Must be able to drive and travel to customer homes as needed.
• Experience working with seniors is a plus.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service and support lead generation as needed.
• Complete service calls and accurately maintain customer records and invoices.

Skills

Customer Service

English Communication

Driving

Independent Work

In-Home Visits

Adaptability

Time Management

Basic Computer Skills

Education

High School Diploma or GED

Job description

CaptionCall in Billings, MT is seeking a caring installer/trainer who helps people with hearing loss communicate more effectively at home. This part-time role combines hands-on installation of CaptionCall phones with patient, one-on-one training to empower customers to use the device confidently.

You will work independently in customers' homes, travel as needed, and contribute to growth with additional compensation opportunities.