In-Home Appliance & Electronics Technician: Repair

Big Sandy Superstore; Clarksville (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

401K Plan

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units, ensuring timely, quality service for every visit.

You will contact customers, run calls, order parts, install components, test operation, document in the system, and complete billing notes.

Our benefits package includes health, dental, vision insurance, life insurance, 401(k), ESOP, paid time off, and generous employee discounts.

Qualifications

• High School Diploma or GED required.
• Strong customer service and interpersonal skills.
• Ability to diagnose and repair appliances and electronics.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.

Skills

Strong customer skills

Strong interpersonal skills

Education

High School Diploma or GED

Job description

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units, ensuring timely, quality service for every visit.

You will contact customers, run calls, order parts, install components, test operation, document in the system, and complete billing notes.

Our benefits package includes health, dental, vision insurance, life insurance, 401(k), ESOP, paid time off, and generous employee discounts.