In-Home Appliance & Electronics Repair Pro

Big Sandy Superstore; Hamilton (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

ESOP

Paid Time Off

Employee discount

Employee Stock Ownership Program

Job summary

Big Sandy Superstore seeks an Appliance & Electronics Technician responsible for diagnostics and repair of customer units. You will contact customers at the start of each work day, run scheduled calls, diagnose appliances and electronics, order parts, install and test, document outcomes, and finalize billing notes from the customer’s home.

The company emphasizes a respectful work environment and opportunities for growth.

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Skills

Strong customer skills

Strong interpersonal skills

Education

High School Graduate or GED

Job description

Big Sandy Superstore seeks an Appliance & Electronics Technician responsible for diagnostics and repair of customer units. You will contact customers at the start of each work day, run scheduled calls, diagnose appliances and electronics, order parts, install and test, document outcomes, and finalize billing notes from the customer’s home.

The company emphasizes a respectful work environment and opportunities for growth.