Appliance & Electronics Technician—Diagnose, Repair & Test

Big Sandy Superstore; Reynoldsburg (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Health insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid Time Off

Employee discounts

Job summary

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units on-site. You will contact customers at the start of each day, run scheduled calls, accurately diagnose appliances and electronics, and order parts with notes in the work order.

You will install parts, test operation after installation, document any failed repairs, finalize billing notes, and handle additional tasks as directed.

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Skills

self-starter/multitasking

strong customer skills

strong interpersonal skills

Education

High School Graduate or GED

Job description

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units on-site. You will contact customers at the start of each day, run scheduled calls, accurately diagnose appliances and electronics, and order parts with notes in the work order.

You will install parts, test operation after installation, document any failed repairs, finalize billing notes, and handle additional tasks as directed.